A provider of kitchen solutions is at the forefront of the latest developments and innovations in the industry. To continue doing so, providing excellent service and maximum customer satisfaction is a prerequisite.

This is achieved, among other things, through streamlined collaboration and a clear distribution of tasks and responsibilities between departments and brands.

The organization opts for a limited scope: the board of directors and the management team. The goal is to create a shared vision of mutual dependencies and desired collaborations. This way, the management can convey a unified vision to the rest of the organization..

We invite the organization’s board of directors and management team to complete the Alignment Scan.

With this scan, we map the perception of mutual dependencies, distinguishing between different types of dependency: functional, informational, and technological.

We translate the individual responses of the participants into immediately usable and action-oriented visuals. Through these visuals, it becomes clear at a glance where the differences and similarities lie in the perception of mutual dependencies.

A solid foundation for a constructive conversation and alignment of the desired collaborative relationships.

Now that the desired distribution of tasks and responsibilities is clear for the management, it’s time for action!

Concretely, some tasks and responsibilities are reallocated. The increased clarity enhances understanding and appreciation for each other’s work and boosts productivity.